Shipping Policy
Welcome to Tretify’s Shipping Policy. We are committed to providing a transparent and efficient shipping experience. Please read this policy carefully to understand our shipping practices.
1. Shipping Timeframes
-
International Orders:
- Orders are shipped within 2 business days of order confirmation.
- Estimated delivery time: 5-7 business days from the date of shipment.
2. Shipping Methods
We use trusted shipping carriers to deliver your orders safely and efficiently:
- Tracked Mail: Includes GPS tracking with images of your package upon delivery.
- Due to COVID-19, signed-for mail is currently unavailable.
- The shipping method may vary depending on the destination and the size of your order.
3. Shipping Costs
Shipping costs are calculated based on the following:
- Destination
- Weight
- Size of your order
The shipping fee will be displayed during the checkout process before you complete your purchase.
4. Tracking and Notifications
- Once your order is shipped, you will receive a confirmation email containing:
- Tracking details
- A link to monitor your package’s progress
- You can also log in to your account on our website to view your order status and tracking information.
5. Address Accuracy
- Please provide accurate and complete shipping address details during checkout.
- We are not responsible for delays or non-delivery resulting from incorrect or incomplete address information.
6. Delays and Exceptions
While we aim to meet our estimated delivery timeframes, unforeseen delays may occur due to:
- Weather conditions
- Customs processing
- Carrier disruptions
We appreciate your understanding in such situations.
7. International Shipping
- For international orders, please note that:
- Customs duties, taxes, or import fees may apply upon delivery.
- These charges are not included in the purchase price or shipping fees and are the responsibility of the recipient.
8. Agreement Confirmation
By placing an order with us, you confirm that you have read, understood, and agreed to this shipping policy.
9. Contact Us
For any questions or further assistance regarding our shipping policy, please contact us at:
[Support@tretify.com]