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Shipping Policy
Welcome to Tretify’s Shipping Policy. We are committed to providing a transparent and efficient shipping experience. Please read this policy carefully to understand our shipping practices.
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1. Shipping Timeframes
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International Orders:
- Orders are shipped within 2 business days of order confirmation.
- Estimated delivery time: 5-7 business days from the date of shipment.
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2. Shipping Methods
We use trusted shipping carriers to deliver your orders safely and efficiently:
- Tracked Mail: Includes GPS tracking with images of your package upon delivery.
- Due to COVID-19, signed-for mail is currently unavailable.
- The shipping method may vary depending on the destination and the size of your order.
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3. Shipping Costs
Shipping costs are calculated based on the following:
- Destination
- Weight
- Size of your order
The shipping fee will be displayed during the checkout process before you complete your purchase.
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4. Tracking and Notifications
- Once your order is shipped, you will receive a confirmation email containing:
- Tracking details
- A link to monitor your package’s progress
- You can also log in to your account on our website to view your order status and tracking information.
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5. Address Accuracy
- Please provide accurate and complete shipping address details during checkout.
- We are not responsible for delays or non-delivery resulting from incorrect or incomplete address information.
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6. Delays and Exceptions
While we aim to meet our estimated delivery timeframes, unforeseen delays may occur due to:
- Weather conditions
- Customs processing
- Carrier disruptions
We appreciate your understanding in such situations.
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7. International Shipping
- For international orders, please note that:
- Customs duties, taxes, or import fees may apply upon delivery.
- These charges are not included in the purchase price or shipping fees and are the responsibility of the recipient.
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8. Agreement Confirmation
By placing an order with us, you confirm that you have read, understood, and agreed to this shipping policy.
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9. Contact Us
For any questions or further assistance regarding our shipping policy, please contact us at:
[Support@tretify.com]
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